Services and Support
Moving from an on premise environment to a Cloud platform or a hybrid of both can be challenging and is a long-term goal. APPSolve will help you develop a business case for moving to the Cloud and provide a migration roadmap. We will work with you to cut systems management costs and reduce infrastructure procurement. This will change spikes in CAPEX (IT procurement) to regulated OPEX (monthly Cloud usage fees). We'll also transfer your data and systems in the future when it is the right time. Once moved, you'll enjoy on-going managed services, including remote monitoring, technical support, integration services, application development and more. APPSolve's certified consultants are qualified to advise and assist you on an end to end basis and beyond.
APPSolve’s team is well versed in Oracle eBusiness Suite and all modules in eBusiness Suite. We have supported clients for over 18 years on this technology and are available to assist in implementations, support, migrations, upgrades, integration or any other eBusiness Suite requirements you might have. We can assist with APPS DBA, Developer and Functional resources, as well as Business Analysts, Project Managers or any other type of resource that may be required.
Not only does APPSolve have the biggest APPS DBA team in South Africa, but we also have a track record delivering extremely strong Core Oracle DBA services in the market. We are often involved in complicated upgrades, migrations, performance tuning or security activities to assist clients to get the most out of their Oracle investment. APPSolve can also advise on migrating to Oracle Autonomous Database in the Cloud and advise when this is the correct option for you as business. Our services also include Health Checks to ensure your environment is configured according to Oracle’s Best Practice including security configuration and patching.
APPSolve’s eBusiness Suite Health Check has been developed to give clients the assurance on the state of the eBusiness Suite installation and configuration. This service reviews functional and technical configuration and compares these to Best Practice. The report can be used as starting point for an optimization project and form the basis of a continuous improvement of your environment.
Configuration for Oracle eBusiness Suite database is very specific and incorrect configuration could cause issues in the application. By utilizing our years of knowledge, APPSolve can assist in reviewing the eBusiness Suite database for best practice configuration. A comprehensive report is produced with findings and recommendations that can assist a client to ensure their database is set up correctly and according to Best Practice.
Oracle’s OBIEE is a leader in Business Intelligence. APPSolve have been implementing and supporting this software for many years. Uncover new insights in your business and make faster, more informed business decisions by using this best in class enterprise analytics software.
Outsource management of your Oracle and Linux systems, both application and databases, to APPSolve for complete confidence in the continuity of your business-critical applications. Our technicians assure uninterrupted service and maximum utility from your system without the distraction of daily administration. Access to APPSolve's help desk platform, early-warning sensors and proactive response allows protection for your system from catastrophic failure or data loss and minimising risk to your business. We complete daily administrative tasks, like backups and performance tuning, on cue, either on-site or remotely. Issues and change requests on your EBS or Cloud application will be addressed according to strict SLA measures. Our cost-effective solution manages systems, applications and databases as a single, comprehensive service.
APPSolve’s engineers support clients running Oracle Database Appliance engineered systems. This powerful hardware is perfect for companies who want to run Oracle software, including eBusiness Suite and other products, on Oracle engineered systems. We can advise you on the best approach, design and deployment to these systems.
Utilize Oracle’s powerful virtualization technology to optimise the use of your hardware and limiting the license impact of running your Oracle solutions. Contact us to discuss the implementation, migration and support of your virtualized environment.
Our O/S Engineers understand the complexities in today’s business and IT landscape. They can assist with administering your Linux and Unix environments and also ensure that these environments are optimised for Oracle software.
It is important to ensure your backup and DR strategy is checked to see that it covers all scenario’s and is aligned to business requirements. APPSolve can review your strategy and assist in the alignment with business needs and best practice. The report that is produced from this review can be used as a basis for future DR activities and tests.
Our OS health checks favours companies that run Oracle products. It focuses on all OS related requirements and best practices that must be in place to maintain a healthy Oracle environment. The check produces a report to highlight potential issues that could cause instability or don’t follow Oracle’s best-practice guidelines. Our customers use the health check annually to ensure availability of their business applications.
Our resources are always available to assist in emergency situations. We can assist in database recoveries, application corruption or any other scenario that requires senior Oracle resources to resolve. Contact us or call us on +2712 743 5115
Our resources are always available to assist in emergency situations. We can assist in database recoveries, application corruption or any other scenario that requires senior Oracle resources to resolve. Contact us or call us on +2712 743 5115
